Incident management & response
Our services are designed to minimise risk, especially the risk of a damaging incident. It is too late to think about effective incident management when one occurs. Our job is to ensure that our clients are properly prepared should one occur.
Of course, it is fairly inevitable that organisations experience incidents and breaches. Our objective is to not only reduce the likelihood of damage but also the likelihood of them happening.
A successful incident management and response plan requires both a proactive and reactive approach to risk reduction.
Our services start from as little as £99.00 + VAT per month based upon a subscription service for a minimum of a 12 month contract. Note – the first month is free.
Note – If you have a data breach we can help, just click on the link below.
We offer a proactive and reactive service to minimise risk
Our Incident Management and Response Services
The service levels below enable our clients to be better prepared to manage incidents and lower their risk profile. Engaging a Cyber21 Incident Manager ensures that incidents and specifically data breaches are managed properly in line with industry best practice and legislative requirements.
Level 1
- Dedicated Incident Manager
- Cyber Risk Assessment
- Incident Response Plan
- Access to Incident Portal
- Data Breach Support
- Dark Web Monitoring
This service is designed to put in proactive risk reduction measures to ensure that incidents are managed properly.
Ideal for small sized organisations.
Level 2
- Dedicated Incident Manager
- 2 hours per month
- Cyber Risk Assessment
- Incident Response Plan
- Access to Incident Portal
- Data Breach Support
- Monthly Incident Call
- Access to a Certified DPO
- Dark Web Monitoring
- Reduced Hourly Rates
This service provides a proactive and reactive support for security incidents. Our service minimises risk and reduces impact of any data breach.
Ideal for small and medium sized organisations.
Level 3
- Dedicated Incident Manager
- Allocated hours per month
- Cyber Risk Assessment
- Incident Response Plan
- Access to Incident Portal
- Forensic Tooling
- Forensic Analysis
- Assigned a Certified DPO
- Data Breach Support
- Dark Web Monitoring
This is a totally tailored service. It is designed to enable both proactive and reactive measures including discovery and forensic services.
Ideal for large sized organisations.
What do our clients say?
Does your organisation understand how to reduce your risk of a data breach?
Having a fully qualified and experienced CISO reduces your risk
Something to think about?
“A breach alone is not a disaster, but mishandling it is.”
Schedule a free cyber security risk assessment
Let’s get the conversation started. Knowing your risk exposure is the first part of your journey to improved cyber security.
Our services reduce your risk of a successful cyber attack
What do we typically provide?
Cyber21 provides three levels of incident management and response. In most cases, this service is tailored to your specific requirements.
At level 1, the service is designed for small sized businesses. We help them prepare for incidents and are available on call as and when they occur.
Level 2 is focused on being proactive, preparing for the worst but mitigating risk based upon a proven reduction approach.
Level 3 is the highest level of service that we provide. It involves establishing a significant footprint on the clients estate, ensuring that the tools are in place to detect and respond to cyber attacks before they can damage the operations of the business.
Our incident management customers benefit from the following:
- Access to an experienced Incident Manager who understands how to reduce risk exposure, including mitigating risk of legislative penalties.
- Development of a comprehensive Incident Management Plan. This is designed so that incidents, especially data breaches are dealt with in the most risk averse way, reducing impact and the likelihood of a damaging outcome.
- Direct access for all of their team members to our Incident Support Portal. This is available 24×7 and ensures that incidents are tracked and managed effectively.
- The monitoring of their domain on the Dark Web. This allows for early notification if any of the team have their data compromised through a third-party data breach.
- A free cyber risk assessment, allowing them to address risk factors before they result in a damaging data breach.
Note – Levels 2 and 3 offer additional benefits with more time being spent on preventative measures such as developing:
- Business continuity plans
- Disaster recovery plans
- Back-up and restore plans